Refund policy
Thank you for choosing FINDIGIT LLC! We want to ensure that your shopping experience with us is smooth and satisfactory. Please read our Return and Refund Policy carefully.
1. Eligibility for Returns
We accept returns for items shipped within the United States. To be eligible for a return, the item must meet the following criteria:
- Item must be in new, unused condition.
- Original packaging must be intact.
- Proof of purchase is required.
2. Return Window
You have a 30-day window from the delivery date to initiate a return.
3. Return Method
To initiate a return, please fill out the contact form on our Contact Us page with the following details:
- Order ID
- Full Name
- Email Address
- Phone Number
- Photos of the purchased item
Our customer support team will review your request and, if approved, will provide you with a shipping label. Pack the item securely, affix the provided shipping label, and send it back to us.
4. Item Condition
Returned items must be in new and unused condition, with original packaging intact.
5. Restocking Fee
We do not charge any restocking fees.
6. Defective Items
If you receive a defective item, we will replace it or provide a full refund without any fees.
7. Refund Process
Once your returned item is received, our team will inspect it and notify you of the status. If approved, the refund will be initiated promptly to your original payment method.
8. Contact Us
Phone: +1 (314) 577-0404
Email: admin@findigit.us
9. Policy Changes
We reserve the right to modify this Return and Refund Policy at any time without prior notice.